And also we suggest you add MagicDVDRipper.exe to the white list of your anti-virus software, in order to make the download process running successfully.Īs for the users who are stilling running the old version, to copy new-copy protection DVD, we suggest you upgrade to the latest version. You just need to make sure your computer is connected to the internet properly. Q: How can I download decryption files for protected DVDs to my PC?Ī: Since version 5.5.2, our program can automatically download the decryption file from our server when you ripping the relevant DVD. And doing this will retain your registration information and configuration. Please close the old version when installing. And then you can simply update it by installing the latest version over the older one. What can I do?Ī: Feel free to contact us by sending an email to If you've changed your email address, please tell us your email address you used when you purchased.Ī: You can download the latest version from.

I strongly recommend you copy/paste(Ctrl+C/Ctrl+V) them. Secondly, you have to enter your user name and registration code exactly as what you got. A: First, please ensure you have installed Magic DVD Ripper but not our another product Magic DVD Copier.